Glassmetics may obtain personal information from you through our website to schedule services or give quotes to you. This personal information may include your name, address, telephone numbers, vehicle information, auto insurance information and email addresses. We collect this information from you to be able to complete services that you require for your auto glass needs. This personal information allows for us to answer any questions you may have allows us to provide you with excellent customer service.
You may choose not to give any personal information to Glassmetics LLC through the website, however, some of our online forms may require some information before you can submit the request for quotes and service. If you do not want to submit the request online, you can always call us on the phone instead.
Glassmetics may also collect passive unidentifiable information from you about your visits to the Glassmetics website without you actively submitting such information. This information may be collected by using various technologies such as cookies, internet tags and web beacons. Your web browser automatically submits some of this information to Glassmetics which allows us to provide better service, compile statistics, and collect information to improve search information to our site. Information collected by these technologies cannot be used to identify you without additional identifiable information.
Glassmetics may use Transcripts, surveys and recordings for purposes of providing a service to you, for training and quality assurance purposes, for purposes of improving our services and for other lawful purposes.
We comply with the requirements of the Digital Advertising Alliance’s (DAA) Self-Regulatory Program, whose goal is to provide you with enhanced notice about online advertising practices and choices about the ads that you see. You can opt out from receiving ads based on your online behavior by visiting the DAA opt-out page at http://www.aboutads.info/choices/ or by clicking on the Ad-Choices icon in or near the ad.
Your personal information (information that you submit online) is only accessible by Glassmetics employees that will be handling the process of completing the work you require. If your glass work is being done with an insurance claim, your insurance company that is processing your insurance claim will also have your information that you provide. Our employees are trained about the importance of your privacy and how to manage each individuals information appropriately. Glassmetics employees are required to keep all of your information confidential and to only use your information for the purposes of the work you are to have done to your vehicle.
Glassmetics does not share your personal information with third parties unless it is necessary to conduct work through a third party contractor. The contractors are also required not to share your information with anyone that is not a part of the glass work you are having completed without your prior consent.
If you have any questions about the use, amendment or deletion of personal information that you have provided to us, you may call us at 844-85-GLASS or by emailing us at firstname.lastname@example.org. You may also send us a letter to our corporate office:
3135 State Road 580
Safety Harbor, FL 34695